CS Mott Children’s Hospital and UM Health Adult Hospitals showed off their impressive patient care efforts this week in the headlines! At Mott, the newsletter featured the brand new music studio named Sophie’s Place, which will help expand program offerings for pediatric patients.
At Frankel University Hospital and Cardiovascular Center, senior management announced that the organization has achieved a new all-time high in overall patient care, according to Press Ganey.
Also this week, Headlines readers had fun playing a game of bingo – winning prizes by following Michigan Medicine’s social media and other communication channels; and readers learned to use SBAR to improve clarity and reliability.
In case you missed something, here’s the week in review!
Mott opens state-of-the-art studio to expand music therapy programs for children
Opportunities for patients to record their music and share it with other patients and families…a space for celebrity and patient performances, with live streaming capabilities via the hospital’s CCTV network he hospital… these are just two of the features of Sophie’s Place, a new music studio recently opened in Mott. Take a look at a photo gallery showing off the new studio and find out what it will offer the Little Winners!
Adult hospitals reach 90e percentile in global patient care rating
UM Health adult hospitals received high marks for patient care according to the Press Ganey Adult Inpatient Survey comparing patient feedback from more than 560 hospitals and health systems across the country. A score of 92.7 at the end of fiscal year 2022 placed UM Health in the 90th percentile for overall care rating. Learn more about this tremendous achievement.
Be social: check out our points of contact with Michigan Medicine Bingo!
At Michigan Medicine, our employees are our greatest advocates. The more you share our stories, the more our patients, their families, and the community will feel comfortable with all that the University Medical Center has to offer. With that in mind, Headlines introduced Michigan Medicine Bingo earlier this week, inspiring faculty, staff and learners to engage with internal and external communication channels. Click here to see how you can play and win great prizes!
SBAR: a small but powerful tool to communicate clearly
We are bombarded with information, contributions and distractions from all directions throughout the day, whether we are busy caring for patients or working hard to keep the day-to-day operations of our areas running smoothly. work. The good news is that there’s a way to make sure you’re communicating clearly and getting your point across. This tool is SBAR. Click to find out how you can use SBAR in your daily work.
The Wrap Employee Podcast was off this week, but stay tuned next week for a special episode highlighting Sophie’s Place and the important work of music therapists at Mott! In the meantime, if you want to catch up on any episodes you may have missed, Click here.